MMC 5465 – Communication Leadership
Instructor: Bridget Grogan
Office Hours: Fridays 1:00-3:00 and by appointment
Office Location: 2112 Weimer Hall
Phone: 294-1503 office
Purpose of Course:
The mass communications industry is facing leadership challenges that are unequaled in other industries. From journalism and broadcasting, to public relations and advertising, companies and their leaders are experiencing digital disruption and technological changes that have upended how communication professionals do their jobs.
For example, workers are being expected to adopt new digital communication tools at an ever-increasing pace. Employees who generate communications content can be exposed to hundreds of new tools in a year and are often expected to immediately master and use the tools deemed most worthy while also trying to determine which of these will or won’t become obsolete in a matter of weeks or months.
At the same time, these content creators are expected to generate more content to keep up with the demand of their digital audiences. Because the communications industry has experienced digital upheaval and narrowing profit margins, content creators are also expected to be experts in marketing, design, SEO, and audience demographics and analytics. This has exponentially increased both the pressure to perform and the ability to lead. Content creators at all levels are expected to work above, below and across newly-restructured hierarchies and adapt to new team roles that are often not clearly defined.
This rapid change has also eroded the security in inherent in the well-defined hierarchical authority structures of the past. While workers at all levels are experiencing more decision-making latitude, they are suffering from a lack of leadership and team training, job insecurity, stress and high rates of burnout.
This course will help students prepare themselves to become leaders of these media organizations and embark on paths of personal leadership development that will guide them through this rapid industry change and the consequent pressures to perform.
The course also explores communication and the variables involved when leaders attempt to influence members to achieve a goal. Topics include power, credibility, motivation, research on leader traits, styles, and situations, and current theories and models of leadership such as trait theory, behavior theory, the SLII model, the situational approach and authentic leadership. The different leadership challenges posed by community and institutional settings will also be explored. All of these variables will be discussed and assessed in relationship to the digital communications industry.
- Students will be able to explain trait theory and its strengths and weaknesses, as well as assess an individual’s leadership traits.
- Students will be able to explain the skills model and its strengths and weaknesses, as well as evaluate an individual’s skills and deficiencies using the skills model.
- Students will be able to explain the principles of behavior theory and its strengths and weaknesses, as well as evaluate a leader’s skills by using behavior theory
- Students will be able to explain the SLII® model and its strengths and weaknesses, as well as determine the appropriate style for a leader using the SLII® model.
- Students will be able to explain the situational approach and its strengths and weaknesses, as well as recognize some of the complexities and limitations of the approach.
- Students will demonstrate an understanding of authentic leadership and be able to apply its main concepts to a leader.
- Students will be able to explain servant leader behavior and its strengths and weaknesses, as well as evaluate a leader’s skills based on the servant leader approach and understand some of the strengths of being a servant leader.
- Students will be able to explain adaptive leadership and its strengths and weaknesses, as well as analyze whether a leader’s behavior comports with effective adaptive leadership behavior.
- Students will be able to understand what a holding environment is and see how the wrong holding environment diminishes potential for adaptive change.
- Students will be able to professionally negotiate for a salary increase.
- Students will be understand the importance of happiness in the workplace and how to create a happy work environment for employees.
- Students will understand the importance of body language and how to apply it effectively.
- Students will understand the concept of Emotional intelligence and be able to evaluate themselves based on Goleman’s criteria.
- Students will learn the importance of creativity in the workplace and how they can develop their own creativity and that of their colleagues and subordinates.
- Students will learn the art of brainstorming and how to apply it successfully in the workplace.
- Students will learn the SCAMPER technique and how to apply it.
- Students will learn about the “Crucibles of Leadership” and how to identify their own crucibles.
- Students will learn how to develop an effective team and will apply these concepts to their final projects.
- Students will identify their motivated capabilities and learn to apply them in their work lives.
- Students will understand the concept of work-life balance and how to apply it in their lives.
- Students will learn about factors that can cause projects to fail and how to overcome those obstacles.
- Students will learn about problem employees and how to make them more effective in their jobs.
- Students will learn how to overcome media industry leadership challenges through their in-depth interviews with media leaders who will range in experience from expert to new employees in their fields.
- Students will learn how to align the company’s operating model with its leadership avoid the blurred lines, power struggles and confusion that have been associated with the rapidly-evolving digital information industry.
Text 1: Northouse, Peter (2015), Leadership: Theory and Practice, 7th Ed. Sage Publications, Inc.
Text 2: Sinek, Simon (2012), Start With Why, 2nd Ed. Portfolio (Penguin Group)
Assignments and Evaluation:
Quizzes 25% 700 points total (100 per quiz)
Class Participation 10% 100 points total
Midterm Project (Book Review) 15% 100 points total
Industry Leader Interviews 20% 100 points total
Final Project 30% 100 points total
Quiz 1 – Monday, September 10th
Chapter 2 in Leadership: Theory and Practice
Be prepared to discuss Case Study 2.1
Quiz 2 – Monday, September 17th
Chapter 3 in Leadership: Theory and Practice
Be prepared to discuss Case Study 3.1
Quiz 3 – Monday, September 24th
Chapter 4 in Leadership: Theory and Practice
Be prepared to discuss Case Studies 4.1, 4.2 and 4.3
Quiz 4 – Monday, October 1st
Chapter 5 in Leadership: Theory and Practice
Be prepared to discuss Case Studies 5.1 and 5.3
Quiz 5 – Monday, October 8th
Chapter 9 in Leadership: Theory and Practice
Be prepared to discuss Case Study 9.3
Quiz 6 – Monday, October 15th
Chapter 10 in Leadership: Theory and Practice
Be prepared to discuss Case Studies 10.1 and 10.3
Quiz 7 – Monday, October 22nd
Chapter 11 in Leadership: Theory and Practice
Be prepared to discuss Case Studies 11.1 and 11.2
2 Industry Leader Interviews – Due: Monday, October 1st – 50 points
2 Industry Leader Interviews – Due: Monday, October 15th – 50 points
This project requires each student to interview a total of four communications industry professionals, three of whom work in leadership roles and one who is relatively new to the industry (i.e. working in the field for less than two years.)
Students will write a 1-page assessment about each interview that will detail the interviewee’s:
- job description or job expectations
- leadership challenges surrounding employees, peers and supervisors
- obstacles to overcoming these leadership challenges
- effective solutions to these leadership challenges
- insights about digital media/technological challenges
- obstacles to overcoming these digital media/technological challenges
- effective solutions to these digital media/technological challenges
- predictions about future leadership and technological challenges that might develop as the industry continues to evolve
Midterm Project: – Due Monday, October 29th
Book Review: Start With Why by Simon Sinek
A book review does not only tell you what a book is about, but also whether it achieves what it is trying to do. Therefore, a book review is more than a summary of the content (even though this is an important component), but a critical analysis of the book and your reactions to it. While you are reading the book, take notes about the following issues:
What is the author’s main goal in writing this book?
What are the author’s main points?
What kind of evidence does the author provide to make his or her points?
How convincing is this evidence?
Is the book well written? (Easily understandable? Good style?)
A book review usually has the following components:
1) Introduction (one or two paragraphs)…a brief overview of the theme, purpose and your evaluation
2) Summary of the content (about two pages) – Brief summary of the key points of each chapter or group of chapters – Paraphrase the information, but use a short quote when appropriate
3) Evaluation and conclusion (about one page) – Give your opinion about the book. Is the book easy to read or confusing? Is the book interesting, entertaining, instructive? Does the author support his arguments well? What are the book’s greatest strengths and weaknesses? Who would you recommend the book to?
Final Project: – Due Friday, November 30th
The final project requires the development of a service project or a new non-profit organization. Students will design the plan using the information and leadership skills they learn in the course. They will develop a team and plan, taking into account their strengths and weaknesses as a leader. They will turn in a 12-page paper detailing their plan.
The details of this project will include:
- Who it will serve and why (its benefits and goals)
- A leadership structure for the company… top-down vs. side-by side for example, and the rationale for the structure based on desired and perceived outcomes.
- Logistics – students will detail the management of the creation-to-completion process for the goods (content) they will create for their audience. This will include an organization calendar for content creation, content management and content publication.
- Timetable – students will detail the timeline for writing their business plan, consulting with professionals, securing permits and licenses, hiring employees and marketing the new company
- Other Necessary Resources beyond the details listed above
- An assessment of the student’s strengths and weaknesses as a leader and how that could affect the plan
- An explanation of how the student intends to overcome any weaknesses that could negatively affect the company
Weekly lecture plan:
- Syllabus Review
- Midterm and Final Project Review
- The Purpose of Leadership Theory
- Leadership Assessment Quiz
- “Why 30 Is Not The New 20” – Meg Jay
- Trait Theory: Strengths, Weaknesses and Applications
- Employee Happiness and Productivity
- “My Preparation for Leadership” exercise
- The Skills Model: Strengths, Weaknesses and Applications
- Body Language: How it shapes who you are/Tips to use it effectively
- “Learning About My Leadership” exercise
- Behavior Theory: Strengths, Weaknesses and Applications
- Emotional Intelligence
- Students will evaluate themselves against Goleman’s criteria of emotional intelligence and examine their personal challenges in becoming a leader. They will look at their leadership strengths and shortcomings and development needs.
- First two media interviews due next week
- The SLII® Model: Strengths, Weaknesses and Applications
- Salary Negotiation
- The Authentic Leadership Model: Strengths, Weaknesses and Applications
- “Why Good Leaders Make You Feel Safe” – Simon Sinek
- “Everyday Leadership” – Drew Dudley
- Salary Negotiation Role Play Presentations
- Final two media leader interviews due next week
- The Servant Leadership Model: Strengths, Weaknesses and Applications
- Developing your creativity and that of your colleagues
- The art of brainstorming
- The Adaptive Leadership Model: Strengths, Weaknesses and Applications
- Effective Team Building
- “Crucibles of Leadership”
- Finding Your Motivated Capabilities
- Book review due next week
- Empowering Others to Lead
- Living an Integrated Life
- Leadership and Legacies: Leading with Purpose
- Final Projects due next week on Friday
- What Causes Projects to Fail?
- Workplace Zombies
- How to Bring Workplace Zombies Back to Life
The UF grading policy can be found in the undergraduate catalog online.
Attendance is mandatory. Anyone coming late (after a 5-minute grace period) loses a half-letter grade for the course. Coming in late is extremely disruptive. Anyone who misses a class loses a full letter grade for the course. Exceptions can be made for illness, family emergencies, jury duty or military service. All of these require documentation in order to not lose a letter grade in the course.
You are required to abide by the Student Honor Code. Any violation of the academic integrity expected of you will result in a minimum academic sanction of a failing grade on the assignment and possibly a failing grade for the course. Any alleged violations of the Student Honor Code will result in a referral to Student Conduct and Conflict resolution. Please review the Student Honor Code and Student Conduct Code at https://sccr.dso.ufl.edu/policies/student-honor-code-student-conduct-code/
Students with Disabilities
Students with disabilities requesting accommodations should first register with the Disability Resource Center (352-392-8565) by providing appropriate documentation. Once registered, students will receive an accommodation letter, which must be presented to the professor when requesting accommodation.
Help With Coping
The UF Counseling and Wellness Center is a terrific, free resource for any student who could use help managing stress or coping with life. The center, at 3190 Radio Road on campus, is open for appointments and emergency walk-ins from 8 a.m. to 5 p.m. Monday through Friday. To make an appointment or receive after-hours assistance, call 352-392-1575. You can also contact email@example.com. The U Matter, We Care team can also help connect students to the many other helping resources including, but not limited to Victim Advocates, housing staff, and the Counseling and Wellness Center. Please remember that asking for help is a sign of strength. In case of emergency, call 9-1-1.
Students are expected to provide feedback on the quality of instruction in this course by completing online evaluations. You will be notified by email when the evaluations are open. Summary results are available to you and the public.
Student Complaint Process
Students who have complaints about any course can use the links below for information about filing a complaint:
Residential Course: https://www.dso.ufl.edu/documents/UF_Complaints_policy.pdf.
Online Course: http://www.distance.ufl.edu/student-complaint-process